FAQ

Klagenfurt Airport "Klagenfurt - Alpe Adria"
Distance approx. 113 km
Flughafenstraße 60-64
A-9020 Klagenfurt am Wörthersee

Salzburg Airport "W. A. Mozart"
Distance approx. 114 km
Innsbrucker Bundesstraße 95
A-5020 Salzburg

Our reception team will be happy to organize a transfer for you for a fee.

On your day of arrival, rooms are available from 4 pm.

If you think your arrival will be after 5 pm, then please inform us.

Our WELLNESS is a place of relaxation, warmth and tranquillity. Enjoy the time and look forward to moments of well-being. We ask you to switch cell phones to silent mode and to refrain from using notebooks in the SPA.

Opening hours:
Swimming pool: daily 7 am to 9 pm
Sauna area: daily 3 pm to 8 pm
Rest rooms: daily from 7 am to 9 pm

Access to the sauna area (nude area) is permitted from the age of 16 - exception: children aged 14 and over accompanied by an adult. There is a textile / family sauna in the swimming pool area. Please note that the sauna area is a relaxation area.

Here you can find more information about our ALPEN. VEDA. SPA

RAIFFEISENBANK LIESERTAL
FRESCH:UP Erwin Resch Ski- Sportzentrum
Katschberghöhe 37
9863 Rennweg am Katschberg

You can hire a bath bag containing bath robe, one large towel, and flip-flops from us on-site.
This costs € 20 per bag, or € 15 for 2+.
Or you can of course bring your own from home.

The initial set of bed linen is provided free of charge.

We are happy to exchange this during your stay for a fee.

It is located at reception level.

We assume no liability for theft, loss or damage of items brought in, especially valuables.

In summer, the Intersport Shop Frühstückl focuses on outdoor and biking, both in sales and rental.

TEL.+43 4734 83500
Intersport Frühstückl

Book carefree!
100% security for your vacation!

WINTER:

Up to 14 working days prior to arrival: free cancellation

Cancellation within 7 working days prior to arrival incurs 50% of the total booking price

Cancellation within 1 working days prior to arrival incurs 90% of the total booking price

Cancellation less than 1 days prior to arrival incurs the entire booking price

In case of no-show, late arrival or early departure 100 % of the entire stay will be charged.

Christmas | New Year´s Eve:

Up to 21 working days prior to arrival: free cancellation

Cancellation within 14 working days prior to arrival incurs 50% of the total booking price

Cancellation within 1 working days prior to arrival incurs 90% of the total booking price

Cancellation less than 1 days prior to arrival incurs the entire booking price

In case of no-show, late arrival or early departure 100 % of the entire stay will be charged.

SUMMER:

Up to 7 days prior to arrival: free cancellation

Cancellation within 6 days prior to arrival incurs 90% of the total booking price

Cancellation less than 1 days prior to arrival incurs the entire booking price

In case of no-show, late arrival or early departure 100 % of the entire stay will be charged.
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Please note that any cancellation must be in written form to be valid.

For this reason, and in order to avoid any unnecessary costs, we recommend taking out Hotelstorno Plus holiday insurance, covering both you and your family. You can take out Hotelstorno Plus insurance online.

Hotelstorno Plus insurance

On the day of departure we ask you to vacate the apartments by 10 am at the latest.

LATE CHECK-OUT:
We ask for your understanding that a later departure is not possible due to the cleaning and preparation, should the release take place later than 10 am we reserve the right to charge the proportionate daily price.

Please ensure that the apartment is tidy on departure and that any remaining food and rubbish has been removed.

We reserve the right to charge the additional costs for the extra cleaning work in the event of disproportionate soiling.

To avoid waiting times, you are welcome to settle your bill the evening before your departure day.

On your day of arrival, rooms are available from 4 pm.

If you think your arrival will be after 5 pm, then please inform us.

In the 120 m² children's playroom, our little guests have the opportunity to play and let off steam.

We accept the following credit cards:
VISA | Master Card | American Express | Diners Club

On the day of departure we ask you to vacate the apartments by 10 am at the latest.

LATE CHECK-OUT:
We ask for your understanding that a later departure is not possible due to the cleaning and preparation, should the release take place later than 10 am we reserve the right to charge the proportionate daily price.

Please ensure that the apartment is tidy on departure and that any remaining food and rubbish has been removed.

We reserve the right to charge the additional costs for the extra cleaning work in the event of disproportionate soiling.

To avoid waiting times, you are welcome to settle your bill the evening before your departure day.

Prim. Dr. Werner Betzler / Dr. Sabine Neumayer
Specialist in trauma surgery / general practitioner
Katschberghöhe 4
9863 Katschberghöhe
TEL. +43 4734 240 24

Dr. med. univ. Peter Koller
General practitioner
Kaltbachstrasse 535, 5582
St. Michael im Lungau
TEL. +43 6477 835 00

Dr. Michele Marin
General practitioner, trauma surgery
Kaltbachstrasse 535
5582 St. Michael im Lungau
TEL. +43 6477 835 050

Dr. Florian Jesner
Specialist in dentistry, oral and maxillofacial medicine
Marktstraße 85/4
5582 St. Michael im Lungau
TEL. +43 6477 699 10

Medical emergency service: 141

You can conveniently charge your e-car at our charging station for your exploration tours, subject to availability. You can get the service card at the hotel reception.
E-car charging station TYPE 2 | 22kW | 32A

Fire department: 122
Police: 133
Rescue: 144
Medical emergency service: 141

Please take note of the information on your room door, and the green and white emergency exit signs throughout the hotel area.

Some of our apartments have a fireplace, which you can heat yourself. Firewood is available at reception for a fee.

Parking is available right in front of the Alpenhaus Katschberg.1640 for a fee of € 8,- per car / day.

Parking in the apart hotel garage is available for € 8,- per car and night. Further information is available at the reception.

The trash room is located on the ground floor of the hotel.

Outside access: Niche on the right in front of the main entrance.
Inside access: Door on the left in front of the sports shop.

Please dispose of all your waste here during your stay and before departure.

Our general terms and conditions and data protection informations can be found here.

Golfclub Lungau / Katschberg
18 + 9 holes
Feldnergasse 165
A-5582 St. Michael im Lungau
TEL.+43 6477 7448
www.golfclub-lungau.com

Golfclub Millstatt
18 holes
At the golf course 1
A-9872 Millstatt
TEL.+43 4762 825 48
www.golf-millstatt.at

Golfclub Radstadt
18 + 9 holes
Römerstraße 18
A-5550 Radstadt
TEL.+43 6452 51 11
www.radstadtgolf.at

Golfclub St. Johann
2 x 9 holes
Urreiting 10
A-5600 Sankt Johann
TEL.+43 6462 22 652
www.golfsanktjohann.at

Golfclub Murau Kreischberg
18 holes
Am Golfplatz 1
A-8861 St. Georgen ob Murau
TEL.+43 3537 22 221
www.golf-murau-kreischberg.at

Golfclub Dachstein-Tauern
18 holes
Oberhaus 59
A-8967 House
TEL.+43 3686 2630
www.schladming-golf.at

Golfclub Bad Kleinkirchheim
18 holes
Plass 19
A-9564 Patergassen
TEL.+43 4275 594

Golfclub Goldegg
18 holes
Maierhof 5
A- 5622 Goldegg
TEL.+43 6415 8585
www.golfclub-goldegg.com

The reception team will be happy to book tea times for you.

Take advantage of our new gym above the reception.

Landesklinik Tamsweg
Bahnhofstraße 7
A-5580 Tamsweg
TEL.: +43 57 25547

Krankenhaus Spittal an der Drau
Billrothstraße 1
A-9800 Spittal an der Drau
TEL.: +43 4762 622

Under the point included services you will find a list of all services for your holiday in the Alpenhaus Katschberg.1640.

The Alpenhaus Katschberg.1640 is a partner company of the Salzburger LungauCard.

That's why you can get the LungauCard - simple and uncomplicated - directly at the reception of the Aparthotel Das Alpenhaus Katschberg.1640 - free of charge and for the entire duration of your stay.

www.lungaucard.at

The overnight stay taxes (local tax | mobility tax) approx € 2,85 per person per night are not included in the price of your apartments. These will be added to your bill on your departure.


Registration number in accordance with § 9 (5) of the Salzburg overnight tax law: 50509-000353-2020 Company number / object code: 353

If you have found or lost something, please contact the reception.

Parking is available right in front of the Alpenhaus Katschberg.1640 for a fee of € 8,- per car / day.

Parking in the apart hotel garage is available for € 8,- per car and night. Further information is available at the reception.

For hygienic reasons, pets are not allowed in the fitness and wellness area. As a general cleaning fee we charge € 15,- per pet and night, without food.

We would like to ask you to keep your dogs on a leash for safety reasons and in the spirit of peaceful coexistence in the house and on the grounds.

Apotheke zum heiligen Michael
Marktstraße 87
5582 St. Michael im Lungau
TEL.+43 6477 8204
Opening hours:
Monday to Friday: 8am to 12pm / 3pm to 6pm
Saturday: 8 am to 12 am

St. Leonhard Pharmacy
Amtsgasse 6
5580 Tamsweg
TEL.+43 6474 2424
Opening hours:
Monday to Friday: 8 am to 12 am/ 2.30 pm to 6 pm
Saturday: 8 am to 12 am

Holy Spirit Pharmacy
Hauptplatz 9
9853 Gmünd
TEL.+43 4732 2135
Opening hours:
Monday: 8 am to 12 am / 2 pm to 6 pm
Tuesday to Friday: 8 am to 6 pm
Saturday: 8 a.m. to 1 p.m.

Outside the times listed above, please contact your pharmacy emergency service on: 1455

You can receive radio programmes via the TV.

Radstadt train station
Bahnhofstrasse 3
A-5550 Radstadt

or from the south

Spittal an der Drau Train station
Südtiroler Platz 4
A-9800 Spittal an der Drau

ATTENTION: St. Michael im Lungau has no train station!

We will be happy to organize a transfer for you for a fee.

Our reception team is at your disposal from 9 am to 6 pm.

In the Alp.In Restaurant with its sun terrace and open fireplace, you will be spoiled with culinary delights. The summer and winter opening times and the current menu can be found in the restaurant information section.

approx. 600 m² alpine wellness experience in the ALPEN.VEDA.SPA

- Heated indoor pool with a length of 12 m and a depth of 1.45 m
- Textile family sauna
- Steam bath
- Finnish sauna
- Two relaxation rooms for daydreaming, reading and relaxing
- Ice fountain
- Experience showers
- Cold air space

Access to the sauna area (nude area) is permitted from the age of 16 - exception: children aged 14 and over accompanied by an adult. There is a textile / family sauna in the swimming pool area. Please note that the sauna area is a relaxation area.

Sauna: 3 p.m. to 8 p.m Here you can find more information about our ALPEN.VEDAS.SPA

The ski cellar is located on reception level. Please note that ski & snowboard boots are located in the heated ski boot room behind the ski cellar and may not be taken to the rooms.

No liability is assumed for theft, loss or damage of items brought in, especially valuables.

A ski rental of our partner "Intersport Frühstückl" is located directly on the ground floor. Direct access is possible via DAS ALPENHAUS KATSCHBERG.1640.

Hotel guests at DAS ALPENHAUS KATSCHBERG.1640 receive 10 % discount on the entire rental.

TEL.+43 4734 83500
Intersport Frühstückl

SKI- & SPORTSCHULE KATSCHBERG - GOTTFRIED KRABATH
+43 4734 83881
+43 664 2527345
www.skischule-krabath.at

FRESCH:UP/SKI UND SPORTZENTRUM
+43 4734 29900
www.erwinresch.at

OTTO'S SCHI- UND SNOWBOARDSCHULE
+43 4734 8244
www.ottos-skischule.at

ALPIN- & SKISCHULE FIRN SEPP
+43 664 422 80 83
www.firnsepp.at

The entire Aparthotel is a no smoking hotel. Smoking is however permitted on balconies and terraces.

The Katschberg ski area is considered snow-sure thanks to the snowmaking on all pistes and its altitude. This requires correspondingly low temperatures and suitable weather conditions. The Alpenhaus Katschberg.1640 assumes no guarantee with regard to snow security. We therefore do not consider a lack of snow to be a reason for cancelation.

1 towel and 1 bath towel per person and stay are provided for you in the apartment.

We will be happy to exchange this during your stay for a fee.

You will also find a washing machine and tumble dryer on the reception level. The washing card for washing and drying as often as you like is available at reception. You can also borrow a clothes horse and an iron.
EUR 10.00 / wash card

The wellness & Fitness area is open every day.

For more information, see under wellness & spa.

We offer free WI-FI Internet access at DAS ALPENHAUS KATSCHBERG.1640.